a Luxurious Ocean Views
b Beautifully Decorated Pool Areas
c Friendly and Attentive Staff

absolutely dreadful experience. The food was cold and basically inedible, and oh, only one biscuit per day in the mini bar? Ridiculous. I expected an upgrade for all the inconvenience but was treated like just another number. I almost thought about leaving a good review, but I just couldn’t after this stay.

The gnocchi felt like wallpaper paste and the Italian restaurant was a letdown.

The kids loved the organized kids club, and we appreciated the beautiful pools. The spa was a highlight for us, offering a great selection of treatments. We enjoyed the fabulous ocean views from our room, making our family stay even more special.

My children wished the pool facilities stayed open later.

the pools were lovely and had nice depth. but wifi was intermittent in our room.

An Unforgettable Escape with Stellar Service

Our four-night getaway was perfect! The staff willingly accommodated my special requests while ensuring we had a comfortable stay. We loved the stunning ocean views from our Premium Room and enjoyed relaxing at the beautiful pools. Don't miss the delicious breakfast options—reserve for a great dining experience.

Stunning, stunning, stunning.

This hotel is a dreamy oasis with breathtaking ocean vistas from our Premium Room Ocean Front View. The attention to detail in every corner, from the beautifully maintained gardens to the sparkling clean communal areas, made our stay extra special. We felt like royalty every time we entered the Reserve Pool area, where the attentive service kept our glasses filled with refreshing cocktails and our hearts full of joy!

Do recommend ❤️🌊

The adults-only pool area was a fantastic escape with premium drinks on tap, and we enjoyed exploring the nearby beach and quaint town.

exceptional ceviche and immaculate service elevate this stay

marble furnishings, adult-only area

limited dining options

Hidden gem with top-notch staff!

Just spent 9 nights in an amazing ocean view room. The staff were super friendly and always had a smile, especially at the poolside snack bar! Only issue was the occasional noise from the nearby bar, which got bothersome at night. But overall, the drinks and service were hard to beat!

during my stay in san agustin, the premium room ocean front view was stunning, offering picturesque ocean vistas. the service at kana restaurant was exceptional, with cheerful staff always ready to assist. breakfast was fresh and satisfying, featuring delicious organic options that kicked off our days perfectly.

the pool facilities closed too early.

I had a fantastic experience during my stay as a solo traveler for six nights. The friendly staff consistently went above and beyond, especially during the entertaining Cinema under the Stars event. I loved the Premium Room Ocean Front View, which provided stunning ocean vistas and a great balcony space for enjoying sunrises and sunsets. The a la carte breakfast at the reserve was particularly impressive, and I appreciated how the buffet options were consistently well-prepared and flavorful.

The hotel grounds are beautifully maintained, with elegant gardens accessible for all, including seniors. The spacious feel in the open lobbies made it easy to navigate through the hotel without feeling rushed.

More comfortable seating in common areas.

this stay in san agustin was delightful! the retreat offered an incredible adult-only environment, with a spacious ocean front view from our premium room. the staff, particularly niccolo and jonny, created a welcoming atmosphere that went above and beyond, making our relaxation truly special.

the beach bar had slow service.

Would be happy to recommend for short visits

Beautiful setting, excellent amenities, combined with friendly staff who are always eager to assist, made my stay very enjoyable, particularly with the convenience of free wi-fi in public areas and the delightful outdoor dining area where I had breakfast each morning.